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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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theresa remington

July 19, 2024

5  out of  5 rating by theresa remington
"I'm a State Farm customer visiting Austin and was unfortunately involved in an accident while here. I stopped by the nearest office, Brent Allen, to see if I could get ahead of the claim, and even though I'm not with their office, Jake was very helpful and patient with getting the process started. Highly recommend this office to anyone in the Austin area!!"
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michael aguilar

July 16, 2024

5  out of  5 rating by michael aguilar
"Excellent service. Knowledgeable and friendly. Elizabeth made switching insurers simple."
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Maksim Smirnov

June 25, 2024

5  out of  5 rating by Maksim Smirnov
"I recently worked with Julie Hall to set up my auto and renter’s insurance, and I couldn't be happier with the experience. Julie was incredibly helpful, responsive, and thorough in answering all my questions and ensuring everything was set up correctly. Her professionalism and excellent customer service made the entire process smooth and stress-free. Highly recommend!"
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John Gill

May 10, 2024

5  out of  5 rating by John Gill
"I have been using Brent Allen for years, and I could not be happier with the service from his office and the service from State Farm. Thankfully, we've not had a lot of claims, but when we do, State Farm pays fairly and promptly. I would not consider changing companies. Brent's staff is just the icing the cake. Always enjoy working with them and appreciate how helpful they are."
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Kel

April 17, 2024

5  out of  5 rating by Kel
"They made the process of getting renter's insurance super easy. Jarrod was phenomenal, extremely communicative and flexible with my busy moving schedule. Highly recommend their office!"
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Barabara Paulissen

March 20, 2024

5  out of  5 rating by Barabara Paulissen
"Heather Himmer is a pleasure to work with and very responsive. She assisted me with a premium payment and updates to a policy."
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Sherri S

March 15, 2024

5  out of  5 rating by Sherri S
"Great customer service and reasonable rates."
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Marcellus Windley

March 5, 2024

5  out of  5 rating by Marcellus Windley
"Julie Hall went above and beyond helping me today. Not only was she patient with me on the phone, but she mentioned all the ways that contributed to my rate, and kept it transparent, while also giving me all the options so that i could make an informed decision. I'm glad that she picked up the call and worked with me to set up my plan. 10/10 would recommend!! Thanks Julie!!"
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Jen Rositas

February 27, 2024

5  out of  5 rating by Jen Rositas
"Thank you Donna for helping me with my auto insurance payment to fit my needs! You went above and beyond. Brent Allen you have a fantastic staff and a life long customer."
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Sean

February 23, 2024

5  out of  5 rating by Sean
"Signed up for an Auto policy with the assistance of Julie Hall today. She made understanding my policy and all the details a breeze! I’m very grateful for her help!"
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Macklin C.

February 23, 2024

5  out of  5 rating by Macklin C.
"I have been lucky enough to work with Julie in obtaining new insurance policies and I couldn't be happier. She is professional, kind, knowledgable, and thorough. Thank you for such excellent service!"
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don price

February 21, 2024

5  out of  5 rating by don price
"Excellent service, and an always friendly staff. I have had multiple policies over the years, and could not be more pleased with the service from Brent Allen's team!"
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Dhiraj Kumar

February 16, 2024

5  out of  5 rating by Dhiraj Kumar
"Brent Team , Jake is very excellent and helpful. He has done my transfer renter policy to new address in couple of mins. Jake is giving the quality results . Once again i will recommend only the Brent Allen and Jake for everyone in USA.Thank you"
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Nicole Rosario

February 15, 2024

5  out of  5 rating by Nicole Rosario
"Yari was so helpful and kind. Thank you so much for making my transition to State Farm quick and easy!"
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Chris Herod

February 9, 2024

5  out of  5 rating by Chris Herod
"Julie Hall was great. She followed up with me multiple times to assure that she could assist me. I am in sales and I can appreciate the effort. Keep up the good work Julie!"
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Rick Gabel

February 9, 2024

5  out of  5 rating by Rick Gabel
"Julie Hall helped me move my home and auto insurance to State Farm. She was very helpful answering my questions and providing different options. Looking forward working with State Farm and Julie going forward."
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Patsy Edwards

February 5, 2024

5  out of  5 rating by Patsy Edwards
"Yari was extremely professional and very kind. My story was long and I had been totally stressed since last Thursday. Yari was able to supply my needs and put my mind at ease. She was a Godsend!"
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AlbertM

January 17, 2024

5  out of  5 rating by AlbertM
"Needed HO instance after moving out of state. Curina Price at Brent Allen St. Farm agency was so knowledgeable, patient and helpful, I cancelled and moved both autos and my umbrella policies to them as well."
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Joe Gonzales

January 17, 2024

5  out of  5 rating by Joe Gonzales
"I just want give a HUGE THANK YOU to Curina Price For helping my mother and I with Starting a new policy. We look forward to our services and we'll highly recommend you to other's for a great service. Thank you agian 😊👋."
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Mishel Perez

January 12, 2024

5  out of  5 rating by Mishel Perez
"A HUGE THANK YOU to Curina Price For assisting my family with Starting a new policy. We look forward to our services and we'll highly recommend you. Customer service was on point and she answered all of our questions and assisted us to get the best deal possible."
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Adam Buxton

January 12, 2024

5  out of  5 rating by Adam Buxton
"We just moved our auto and homeowner's over to Brent Allen's State Farm agency and with the help of Jarrod Brown it was very easy and we felt very informed and well taken care of."
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Joshua M

January 10, 2024

5  out of  5 rating by Joshua M
"Curina was great. She ran numbers for multiple policies, gave me several options to choose from and helped me decide which policies were best for my needs. She was attentive and responded quickly when I called and I’m looking forward to working with her for years to come."
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Olivia Lan

January 4, 2024

5  out of  5 rating by Olivia Lan
"Julie's service was great. She is very patient with new clients. She helped make my states to states transfer job much easy."
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Susan Gardner

December 26, 2023

5  out of  5 rating by Susan Gardner
"Today I needed to get insurance for a recently purchased vehicle. I spoke with Jarrod Brown, he was very helpful and answered all my questions. Thank you Jarrod for your patience and expertise! ⭐⭐⭐⭐⭐"
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Jason Brown

December 11, 2023

5  out of  5 rating by Jason Brown
"I would like to recognize Curina Price as an outstanding agent! She was very patient and helpful with informing me on my options regarding my family and I's life insurance. Keep up the great work Curina!"