State Farm® Insurance Agent Brent Allen

"Denise was pleasant and very professional even though it was late on a Friday afternoon.

She added my spouse's name on our auto insurance cards, sent us via email temporary cards and later to send us by mail on Monday permanent cards."

"I had an amazing experience with Julie. The rate that State Farm gave me is amazing. She did her job. She followed up with me …. just all out amazing experience with State Farm. I’m so glad I switched. Thank you so much Julie for the experience."

"I had a fantastic experience working with Julie Hall. I was running into issues purchasing auto insurance on my own, but Julie reached out directly and made the entire process seamless. She was incredibly helpful and proactive, and she got my policy set up immediately, with all the electronic documentation sent over right away."

"Everyone at the Liberty Hill office has been very helpful and nice to me for my insurance needs."

"Have been with State Farm for over 30 years. Brent’s office staff is friendly and helpful. Mario helped me with an issue and kept me in the loop all thru the process. Thanks for the great service!"

"I have known Brent for over 20 years and he, along with his team, always go above and beyond to make sure you are getting a great value for whatever your needs are for insurance. They also make sure you are completely covered for other things you may not be thinking about. They are also very quick to send an adjuster if you need to make a claim so there is no waiting for weeks to get things done. Brent is a great person and makes sure his team are always friendly and personable very much like himself. I would give them three thumbs up if I had another hand!!"

"I had a good experience with Julie Hall good service very professional and knowledgeable and easy to work with"

"Julie was amazingly helpful and patient with me (I honestly could not find my own head if it wasn't screwed onto my body) and made the entire process of getting auto insurance completely painless.

The whole experience was incredibly fast and I got the exact coverage I was looking for same-day. I even received my policy number within a few minutes of ending the call! (Yes, I left my registration renewal to the absolute last second, and that policy number was the final missing piece).

Highly recommend!"

"I used this agent for over a decade for auto, home, life, and business insurance. And had no problems ever. Until this past year. I had 4 burglaries and was advised not to submit claims due to my rate having to go up. Then, I had a massive theft incident at my company and asked if I had coverage for that type of theft. They replied that I did. I spent a month gathering my documentation for the claim and submitted it. I got a call the following day saying it was denied because I didn't have coverage. The sheer incompetence out of this office is just appalling. State Farm is great... Pick another agent and another office."

"The staff here are helpful, knowledgeable, and respond quickly. My apartment complex wanted very particular wording on my renter's insurance, so the staff redid it to make sure there wouldn't be any issues. Highly recommend!"

"I reached out to Brent Allen looking for renters insurance and Jarrod Brown was the one who helped me through the whole thing. Super patient, respectful and just genuinely helpful without being pushy about it.

Made the whole process easy and stress free. Really great experience honestly, cant say enough good things."

"All the staff and agents are exceptional. Every call I make is greeted with professional, personable and prompt service.
Today Crystal helped me resolve a problem and reassured me by providing the answers I needed. Thank you!"

"I had a fantastic experience working with Crystal Joyner. She took the time to educate me on the different components of my auto and homeowners policies, helping me understand exactly what I was paying for. We were able to tailor my coverage to my lifestyle, and I ended up with better protection for a lower price. Highly recommend her services for anyone looking to optimize their insurance!"

"I was in need of tenants / renters' insurance, and found Julie Hall on the web. She was in touch with me the next day, and I purchased not only what I needed, but also switched my truck/auto insurance to State Farms. The woman is truly on the ball. A true professional. Thank you for being there."

"Staff very professional and knowledge."

"Jarrod Brown was more than helpful. He felt honest and guided me in the right direction."

"In a world of chatbots and QR codes, guys like me appreciate the personal, how-can-we-help attitude of Brent's team. On an annual check-up call he's made routine, I discovered a gap and exposure that needed closing. Julie was on it and within an hour the issue had been resolved. Paying for insurance is buying peace of mind. This is the office you want if having a pro in your corner who helps transfer the risks of driving a car and owning a home to State Farm makes sense to you!"

"Julie was incredibly friendly and helpful. She got me exactly what I needed, and quickly!"

"I've been with Brent for a short while. I recently financed a new vehicle and received a letter from the lender stating they needed updated insurance info. I sent a picture of the document to Brent and simply asked if I was to take care of this or was it on their end. Within a couple of hours it was taken care of and in the banks possession.
This is the first time I haven't needed to let's just say 'follow up' on businesses to make sure the wheels are moving. Everyone should care about others like this office does. Sincere thank you to all involved."

"Brent Allen and his team members always take great care of our families needs. Whether we call, email or text they are very responsive and happy to help. They truly make us feel like a neighbor or family no matter how long it has been since we last talked about anything."

"Great agent with a great staff. Taylor was super helpful with my changes and questions."

"SCAM ALERT: Follow up EVERY request at this branch with an email for documentation. Your call requests will not be documented under your policy. You will continue getting charged for policy cancel requests unless you put it in email. Don’t get screwed like I did. The untrustworthiness starts at the top here."

"Taylor saved the day for me by going above and beyond!"

"Mary is always super helpful and responsive!"

"Excellent customer service!!
Thank you Ayden for your efficiency!!"