State Farm® Insurance Agent Brent Allen

"I am new to insurance and Jake was very helpful and smart when it came to answering all my questions about coverages and discounts! Thank you for being so patient with me at the end of the day on a Friday!"

"From the Sparks Family: Thank you Jerrod Brown for helping us become even more secure with State Farm. We went from everything being ok to adding more coverage in Renters and now adding 2 Term Life policies! We are very happy and thankful for State Farm."

"Excellent service, they have always answered my questions and provided choices when asked."

"Had great experience with Brent and Elizabeth! Highly recommended!"

"I worked with Julie, and she is excellent & she is patient with clarifying all concerns. She went beyond, joining a call with my Mortgage to clarify the proof of Insurance."

"Moving is never fun so transferring all my insurance etc. is frustrating at times yet I was lucky enough to speak with Elizabeth!!! She was so friendly and helpful made the process a breeze. Highly recommend her :)"

"First was double charged for insurance through 2 different agents. They had to fight it out between each other to get me down to 1. Then never returned the money they pulled from me."

"Jake and Elizabeth were great at getting our auto and life policy set up! Brent has some great people working there that are not only helpful but very friendly and knowledgable!!"

"It was such a pleasure to work with Julie Hall today. I was referred to your agency from a long time customer of your's. Julie was informative, pleasant and efficient! She took my information over the phone and had quotes for me almost immediately. I am new to State Farm and look forward to have competent and responsive representatives taking care of my insurance needs. Thanks again Julie for your quick responses and answering my questions."

"I can't say enough great things about Julie Hall at State Farm! She made the process of getting both my condo and auto insurance an absolute breeze. I had countless questions, and she patiently answered every single one of them over email with incredible clarity and professionalism. She went above and beyond to ensure I understood all my options and got the best coverage for my needs. It's rare to find someone this responsive, knowledgeable, and genuinely helpful—Brent and State Farm are lucky to have her! If you're looking for an insurance agent who truly cares, look no further than Julie!"

"Worked with Julie Hall to switch over from another provider. She was extremely helpful and transparent about the process, very responsive. Highly recommend."

"Jullie picked up my request super quickly and provided very good conditions for the new auto policy. Making the policy took less than 30 min by phone and was absolutely seamless. Highly recommended!"

"We joined the Brent Allen SF family 5 years ago. Brent and his team have been excellent to work with. Since we joined, we have opened several additional policies and it’s always been fast and easy. I especially enjoy working with Crystal! She is knowledgeable, professional, and her customer service skills are top-notch. I know that I can always count on her to be responsive and give me the best advice. We have had some stressful losses as well, and Brent personally came alongside to help us navigate the situations, helping us to the obtain the best possible outcomes. He is an outstanding agent & he sets the highest standards for himself and his staff."

"I've been with State Farm for several years now, and only experienced friendly and seamless service. A special mention to Julie Hall. She earned my trust with honest information; didn't try to up-sell. She was very professional and a delight to work with. Update 12/18/2024: Another wonderful experience working with the Brent Allen staff. My experience working with Elizabeth Riley has been excellent. She's been prompt, proactive, and kind."

"Crystal did a great job getting me help with the underwriter for State Farm regarding my roof. I'm very pleased with the help she gave me and my State Farm agent's office overall service."

"Julie and the State Farm team are great and very easy to work with. Julie stays on top of all upcoming renewals, payments, changes to policies, etc. She is responsive, sends friendly reminders, and accommodates my busy schedule. Thanks Julie!!!"

"I've been with Brent Allen State Farm for over ten years, since first moving to Austin. I've never had a need to switch agents. Their customer service is unmatched! I just recently purchased a Renter's Insurance policy and was assisted by Crystal Joyner, one of their Account Managers. She was communicative, transparent, and very friendly to work with. She assisted with processing my new policy and provided me with all the documents I needed, and on such short notice! I really appreciate her sense of urgency and her dedication to see my request through to the end, especially on this short holiday week. Crystal's customer service is exceptional."

"Brent and his team have handled our fairly complex furnished rental business insurance needs for years now. They've always been extremely responsive and really seem to know their business very well. Highly recommend."

"A top tier agent, with a top tier team!"

"Juli was amazing to work with for my auto insurance!"

"We have just become customers of State Farm after being away for ~20 years. Our experience with Brent Allen's team has been exceptional from the very first call. Elizabeth's responsiveness, clarity, and detailed approach not only provided the information we needed to make an informed decision, but to also have confidence in the agency. I'm pretty sure Elizabeth is Brent's secret weapon!"

"Casey was so helpful. I bought a new vehicle and was able to text him(the office) and he took care of everything for me. Easy experience ever!!"

"I've been a State Farm customer for 25+ years and have been using Brent Allen as an agent for over 15 years. I've always received great service from all reps and agents in this office. I spoke today with Casey to make a quick policy change, and they were extremely kind, helpful, and very prompt in following up with emailing me a new declarations page! Thank you for such great service!!"

"Julie Hall has been helping us with our insurance needs for several years now. She listens to our questions and explains things in a way that’s easy to understand."

"We have had state farm for almost 2 years . They have been so easy to work with and flexible I would highly recommend to anyone We do get a good discount for drive safe and save and it's so easy to replace or add a vehicle"