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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Johannsen

February 12, 2026

5  out of  5
rating by Laura Johannsen
"Brent Allen State Farm has been our agent for 25+ years. Everyone in the office is always friendly and answers any question I have right away. Today I called, and Vasti went above-and-beyond to assist me with my billing. Bonus, the cost of our homeowner’s policy went down this year! I’m grateful to work with Brent and his team."
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Madison McDonald

February 11, 2026

5  out of  5
rating by Madison McDonald
"When choosing providers, I based my decision on price and convenience. That’s where Brent Allen State Farm won me over. When it comes to staying with a provider, customer service is what matters most, and once again, they are the clear winners. My representative, Jarod Brown, has been fantastic to work with. I recently needed a policy update, sent an email, received a response within two minutes, and everything was taken care of right away. I can’t recommend them enough!"
We responded:
"Thank you so much Madison! What a wonderful review! Jarrod is great and I am so glad you choose us for more than price because we try hard to make things easy and local! Brent Allen"
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kwang kim

February 11, 2026

5  out of  5
rating by kwang kim
"Julie provided very fast and accurate answers to all my questions and requests. The entire process leading up to this contract was handled so quickly and smoothly that it was a truly satisfying experience. My goal for this year was to bundle my auto and home insurance with one company, align the policy periods, and optimize my coverage. Since I had faced difficulties during previous insurance contracting and felt my existing home insurance coverage was quite unreasonable, I was very careful and requested quotes from four different insurance providers. While other companies presented quotes mechanically based solely on numbers, Julie provided a proposal that reflected my intentions, my specific situation, and a deep understanding of the local area. I am deeply grateful to Julie for her rapid responses to my multiple requests for coverage comparisons"
We responded:
"Hi Kwang. Thank you so much for taking the time to do such a thorough review of your experience with Julie and my office! So glad we were able to help you with your Home and Auto Insurance in just the way you wanted it. Just know we are always here to help! Brent Allen, owner"
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saurabh guleria

February 11, 2026

5  out of  5
rating by saurabh guleria
"I have received excellent services from Mary so far. She is always available to help out and provide a prompt service."
We responded:
"Hi Saurabh. I really appreciate you taking the time to do this review and to give Mary a shout out! I am blessed to have her on my team! Thank you so much for your business. Brent Allen, owner"
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Everett Swan

February 6, 2026

5  out of  5
rating by Everett Swan
"A last minute discovery that I needed renters insurance for my new apartment serendipitously led me to my new go to hero for all things insurance related. Julie Hall, I thank you for not just saving the day, also thank you for being so kind and cheerful throughout that process."
We responded:
"Hi Everett. Thank you so much for doing this review! So glad Julie made the process quick and enjoyable. We are happy to have you in our office! Brent Allen, owner"
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Nayoung Park

February 2, 2026

5  out of  5
rating by Nayoung Park
"Jarrod was very helpful in figuring out exactly what we needed and made the entire process so much easier. I shopped around and received quotes from several different companies, but ultimately chose them because of Jarrod’s excellent customer service. Highly recommend!"
We responded:
"Hi Nayoung. What a wonderful review! So thankful that Jarrod impressed you so much that you joined the Brent Allen State Farm family. Thank you so much for your business! Brent Allen, owner"
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Julia Rhie

January 30, 2026

5  out of  5
rating by Julia Rhie
"Very friendly helpful team. Mary is delightful to work with. They really take great care of their clients."
We responded:
"Thank you, Julia for taking the time to do this review! Mary really is delightful so thank you for giving her a shout out. We are always here to help! Brent Allen, owner"
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SEDDAR Tarik

January 29, 2026

5  out of  5
rating by SEDDAR Tarik
"I had an appointment regarding my insurance and was assisted by Mary. She was professional, attentive, and courteous throughout the entire process. She provided clear explanations and addressed all my questions thoroughly. I appreciate her excellent service and professionalism."
We responded:
"Hey Seddar. Thank you for this five star review! We are honored to get to serve you and I’m so glad that you had such a great experience with Mary! Thank you for your business! Brent Allen, owner"
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Emily Johnson

January 26, 2026

5  out of  5
rating by Emily Johnson
"I usually hate answering the barrage of phone calls that come in after you put your details in online, and usually i get the phoney sales pitch and hang up right away. But Jarrod spoke to me like a human, respectfully and honestly and without all the nonsense that drags these calls out for hours. And even with all that he still saved me close to 80$ a month with MORE COVERAGE than i had before."
We responded:
"Emily, thank you so much for this wonderful review! We are honored to get to be your insurance agency and I’m so glad Jarrod was so great for you to work with. Thank you so much for your business! Brent Allen, owner"
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Kaan Tosun

January 17, 2026

5  out of  5
rating by Kaan Tosun
"I have worked with Julie to get my auto+home insurance. The prices they offer are very competitive and the service has been seamless."
We responded:
"Hi Kaan. Thank you so much for this five star review! So glad you had such a great experience with Julie. We strive to always give the best rates possible and the best service in town! Thank you for your trust and business. Brent Allen, owner"
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Colon Steele

January 16, 2026

5  out of  5
rating by Colon Steele
"Appreciate the fast response from the office by email. I needed proof of insurance and received it in less than 10 minutes. Always been pleased with the service and attention from the staff of Brent Allen. Many thanks."
We responded:
"Hey Colon. We have always enjoyed working with you! Thank you so much for taking the time to do this review. We really appreciate it. Brent Allen, owner"
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Adrianna Jackson

January 12, 2026

5  out of  5
rating by Adrianna Jackson
"I have had wonderful help each time I've contacted State Farm. In particular, my last interaction with Vasti was great. She was very pleasant, professional, and knowledgeable. All of my questions were answered thoroughly. I really appreciated her kindness and assistance throughout my phone call."
We responded:
"Hi Adrianna. Thank you so much for these kind words! Vasti is new to my office but been with State Farm for many years so I am so grateful that you had such a great experience! Thank you so much for your business. Brent Allen, owner"
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Raghav shankar

January 2, 2026

5  out of  5
rating by Raghav shankar
"Great place to have your insurance done. The service has been excellent so far, and prices competitive too. Whatever issues I have, they are quick to respond and sort them out for me. I have both my home and Auto insurance through them and I am very satisfied so far."
We responded:
"Thank you so much Raghav for this wonderful review! We are honored to serve you with your insurance needs! Brent Allen, owner"
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Adina Ramsey

December 19, 2025

5  out of  5
rating by Adina Ramsey
"We are more than pleased with the communication and help we received when we needed some additional coverage. We were unsure of what we needed and dealing with a 3rd party. Mary we BEYOND accommodating, she went over and above!"
We responded:
"Thank you so much, Adina for this 5 star review! My State Farm team and I are happy to be your good neighbor! So glad Mary was able to help you out. Just know we are always here to help! Brent Allen, owner"
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Jefferson Paz

December 17, 2025

5  out of  5
rating by Jefferson Paz
"Excelente empresa aseguradora en sus precios y en lo más importante la atención al cliente, agradezco al Señor Mario Acosta, por su buena gestión administrativa."
We responded:
"Hi Jefferson. We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there’s anything else we can do, please let us know. Muchas Gracias! Brent Allen, owner"
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Chris N

December 3, 2025

5  out of  5
rating by Chris N
"I worked with Julie Hall to purchase home and auto insurance recently. Julie was responsive, helpful and professional and I would highly recommend her to anyone."
We responded:
"Thank you so much, Chris for this review! So glad Julie was able to help you with your auto and homeowners insurance. I look forward to meeting you personally and just know, we’re always here to help. Brent Allen, owner"
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Christa Copeland

December 2, 2025

5  out of  5
rating by Christa Copeland
"Always so helpful whenever I call!"
We responded:
"Hey Christa. Thank you so much! We sure love your family! I really appreciate your business. Brent Allen, owner"
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Amy Le

December 1, 2025

5  out of  5
rating by Amy Le
"Julie Hall was a joy to work with. I asked for multiple quotes and she kept a positive attitude and was always willing to help. Thank you so much Julie!"
We responded:
"Thank you so much Amy for taking the time to do this review. So glad you had such a great experience with Julie! Thank you so much for your business and for trusting us with your insurance needs! Brent Allen, owner"
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Gabriel Whitman

November 20, 2025

5  out of  5
rating by Gabriel Whitman
"Jarrod Brown was exceptional! It was easy and great to work with him."
We responded:
"Hi Gabriel. Thank you so much for leaving the five star review! So glad you had such great experience with our office, and I look forward to working with you. Brent Allen, owner"
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Jay Saylor

November 12, 2025

5  out of  5
rating by Jay Saylor
"I bought some supplemental health insurance a while back and Julie Hall was very helpful and informative, I highly recommend Brent Allen and his team !"
We responded:
"Hey Jay. So grateful for your feedback. Thank you for your five star review! My team and I are happy to be your good neighbor. Brent Allen, owner"
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Ravi

November 11, 2025

5  out of  5
rating by Ravi
"Julie Hall was very professional, responsive, and flexible. She did an excellent job explaining the insurance coverage and setup our State Farm Auto Insurance quickly. Thanks, Julie."
We responded:
"Hi Ravi. Thank you so much for taking the time to do this review and tell the world about how great Julie is! We are so grateful to have your business! Brent Allen, owner"
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Vicki Monte

November 11, 2025

5  out of  5
rating by Vicki Monte
"Elizabeth Riley at Brent Allen State Farm Austin branch has always gone above and beyond what you'd expect. She has even assisted us with finding solutions regarding out of state policies when it was not the Austin branches responsibility. She and the Brent Allen office have earned our trust. Thank you. Vicki Monte"
We responded:
"Hi Vicki. I am so thankful for your feedback! It is our pleasure to assist you with your insurance needs whether they are with us or someone else. If there’s anything else we can do to help, please let us know! Brent Allen, owner"
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Diana Marchan

November 5, 2025

5  out of  5
rating by Diana Marchan
"He tenido una excelente experiencia con Mario y con yari y en general con todo el equipo de Brent Allan State Farm. Tengo varias pólizas con ellos y siempre he recibido un trato respetuoso, amable y profesional. Son muy eficaces y eficientes, siempre dispuestos a ayudar y responder cualquier duda con rapidez. Además, su excelente atención al cliente hace que todo el proceso sea fácil y agradable. Sin duda, los recomiendo al 100% por su compromiso y excelente servicio."
We responded:
"Thank you so much, Diana! We really appreciate your review. We are delighted to know you had such a great experience with our State Farm office. If you ever need anything in the future, please don’t hesitate to reach out. We are here to help! Brent Allen, owner"
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Brad Peterson

October 30, 2025

5  out of  5
rating by Brad Peterson
"Julie and the State Farm team are great and very easy to work with. Homeowners, Life, Auto, Motorcycle, and ATV, Julie and State Farm can handle it all. Julie stays on top of all upcoming renewals, payments, changes to policies, etc. She is responsive, sends friendly reminders, and accommodates my busy schedule. Thanks Julie!!!"
We responded:
"Thank you so much Brad for taking the time to do this review. So glad Julie has really exceeded your expectations! Thank you for your business for so many years! Brent Allen, owner "
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sebastian

October 23, 2025

5  out of  5
rating by sebastian
"The advisor Mario is a very friendly educated professional, and knows everything very well, excellent service, he solved my concerns and I managed to acquire the insurance after having a bad time with other companies."
We responded:
"Thank you so much Sebastian for taking the time to write this review! So glad you had such a great experience with Mario. Thank again for your trust and business! Brent Allen, owner"