Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeremy Wells

Jeremy Wells

March 18, 2026

5  out of  5
rating by Jeremy Wells
"Brent Allen and his team members always take great care of our families needs. Whether we call, email or text they are very responsive and happy to help. They truly make us feel like a neighbor or family no matter how long it has been since we last talked about anything."
We responded:
"Jeremy, this means the world to me! My team works so hard to be responsive and to always be ready to help, so it really means a lot when people like you tell the world. We really enjoy taking care of your families needs! Thanks for your business! Brent Allen, owner"
Profile photo of JW Smith

JW Smith

March 16, 2026

5  out of  5
rating by JW Smith
"Great agent with a great staff. Taylor was super helpful with my changes and questions."
We responded:
"Thanks JW! You are a great customer and we are honored to serve you. Brent Allen, owner"
Profile photo of debbie perrenoud

debbie perrenoud

March 16, 2026

5  out of  5
rating by debbie perrenoud
"Any time i call everyone is always prompt, professional and always provides exceptional help."
We responded:
"Thank you so much, Debbie! Love it when my team is recognized for their exceptional service! Thank you for your business! Brent Allen, owner"
Profile photo of Grant Friddell

Grant Friddell

March 4, 2026

1  out of  5
rating by Grant Friddell
"SCAM ALERT: Follow up EVERY request at this branch with an email for documentation. Your call requests will not be documented under your policy. You will continue getting charged for policy cancel requests unless you put it in email. Don’t get screwed like I did. The untrustworthiness starts at the top here."
We responded:
"We’re sorry to hear about your frustration and appreciate you bringing this to our attention. Our team always works to handle policy changes and cancellations as quickly as possible. In this case, when we received the request, we followed up by email to confirm how you wanted the cancellation handled and whether you wanted us to request additional backdating with documentation. Because we did not receive a reply, the policy remained active until we heard back from you. Once we connected again, we immediately processed the cancellation and backdated it 30 days to help as much as we were able. We certainly understand how frustrating situations like this can feel, and our goal is always to communicate clearly and help our customers in any way we can. If you would like to discuss it further, please feel free to contact our office and ask for me directly. Brent Allen, owner"
Profile photo of airportbart

airportbart

March 4, 2026

5  out of  5
rating by airportbart
"Taylor saved the day for me by going above and beyond!"
We responded:
"Thank you for taking the time to do this five star review! I’m so glad Taylor was able to save the day for you. Thank you so much for your business! Brent Allen, owner"
Profile photo of Chad Stephens

Chad Stephens

February 26, 2026

5  out of  5
rating by Chad Stephens
"Mary is always super helpful and responsive!"
We responded:
"Hey Chad! Thanks for the review my man. I am so glad you love working with Mary! Brent Allen, owner"
Profile photo of Patika Austin

Patika Austin

February 23, 2026

5  out of  5
rating by Patika Austin
"Excellent customer service!! Thank you Ayden for your efficiency!!"
We responded:
"Thank you so much, Patika! Ayden has been such a great addition to our team and I’m so glad that you recognized him in this review! Thank you so much for your business. Brent Allen, owner"
Profile photo of Lori Rosenthal

Lori Rosenthal

February 20, 2026

5  out of  5
rating by Lori Rosenthal
"Over 25 years of outstanding service."
We responded:
"Hi Lori. Thanks so much for this review! You know I think you are a 5 Star Customer! We appreciate you. Brent Allen, owner"
Profile photo of Karan Variyambat

Karan Variyambat

February 19, 2026

5  out of  5
rating by Karan Variyambat
"Julie was very professional and helpful in addressing all my doubts regarding my renters insurance and made the entire process smooth."
We responded:
"Hi Karan. Thank you for this 5 Star Review! I’m so glad Julie was able to help you with your Renters Insurance. I really appreciate your business! Brent Allen, owner"
Profile photo of Carl McGoldrick

Carl McGoldrick

February 17, 2026

5  out of  5
rating by Carl McGoldrick
"Mario was very helpful and courteous to me when I needed help with my problem solving! He took care of my frustration with his knowledge of how to handle my concerns"
We responded:
"Thank you so much Carl for taking the time to do this review and give Mario a shout out! We are honored to be your insurance provider. Let us know if you ever need us because we are here! Brent Allen, owner"
Profile photo of Juliette Rook

Juliette Rook

February 17, 2026

5  out of  5
rating by Juliette Rook
"I had a great experience working with my insurance agent Jarrod Brown. He was amazing throughout the whole process and made everything easy to understand. He took the time to walk me through my options and answer all my questions. On top of that, he was able to find me the best deal without sacrificing coverage. I really appreciate how smooth and stress-free he made everything. Highly recommend!"
We responded:
"Hi Juliette! What an amazing review! So glad you had such a smooth experience with Jarrod and were able to get better coverage for a better price! Thank you so much for your business! Brent Allen, owner"
Profile photo of Michaela Campbell

Michaela Campbell

February 16, 2026

5  out of  5
rating by Michaela Campbell
"Vasti, was absolutely wonderful. She had a fantastic attitude and personality. She went above and beyond to help me get the documents I needed and gave me some great advice. So grateful I got to talk to her, she made a stressful situation better!"
We responded:
"Hi Michaela. Thank you so much for taking the time to give this wonderful review! My office is always here to serve. Thanks so much for your business Brent Allen, owner"
Profile photo of Gang Xu

Gang Xu

February 15, 2026

5  out of  5
rating by Gang Xu
"Vasti is an exceptional agent who always prioritizes her client’s interests. She managed to secure a substantial discount, dating back to the installation of our new roof, as well as the forward cost. Her communication skills are impeccable, and I am thoroughly satisfied with my experience working with her."
We responded:
"Thank you so much Gang for this 5 star review! We are honored to get to serve you and your family with your insurance needs! Brent Allen, owner"
Profile photo of Matthew Mistica

Matthew Mistica

February 14, 2026

5  out of  5
rating by Matthew Mistica
"Thank you Mary Olsen for your 5 star customer service!"
We responded:
"Thank you, Matthew for being a 5 star Customer! We are always here to help. Brent Allen, owner"
Profile photo of Laura Johannsen

Laura Johannsen

February 12, 2026

5  out of  5
rating by Laura Johannsen
"Brent Allen State Farm has been our agent for 25+ years. Everyone in the office is always friendly and answers any question I have right away. Today I called, and Vasti went above-and-beyond to assist me with my billing. Bonus, the cost of our homeowner’s policy went down this year! I’m grateful to work with Brent and his team."
We responded:
"Laura, thank you so much for taking the time to do this review! It’s been my honor to serve you for so many years and congrats on your homeowners policy premium going down! That’s always great news. Brent Allen, owner"
Profile photo of Madison McDonald

Madison McDonald

February 11, 2026

5  out of  5
rating by Madison McDonald
"When choosing providers, I based my decision on price and convenience. That’s where Brent Allen State Farm won me over. When it comes to staying with a provider, customer service is what matters most, and once again, they are the clear winners. My representative, Jarod Brown, has been fantastic to work with. I recently needed a policy update, sent an email, received a response within two minutes, and everything was taken care of right away. I can’t recommend them enough!"
We responded:
"Thank you so much Madison! What a wonderful review! Jarrod is great and I am so glad you choose us for more than price because we try hard to make things easy and local! Brent Allen"
Profile photo of kwang kim

kwang kim

February 11, 2026

5  out of  5
rating by kwang kim
"Julie provided very fast and accurate answers to all my questions and requests. The entire process leading up to this contract was handled so quickly and smoothly that it was a truly satisfying experience. My goal for this year was to bundle my auto and home insurance with one company, align the policy periods, and optimize my coverage. Since I had faced difficulties during previous insurance contracting and felt my existing home insurance coverage was quite unreasonable, I was very careful and requested quotes from four different insurance providers. While other companies presented quotes mechanically based solely on numbers, Julie provided a proposal that reflected my intentions, my specific situation, and a deep understanding of the local area. I am deeply grateful to Julie for her rapid responses to my multiple requests for coverage comparisons"
We responded:
"Hi Kwang. Thank you so much for taking the time to do such a thorough review of your experience with Julie and my office! So glad we were able to help you with your Home and Auto Insurance in just the way you wanted it. Just know we are always here to help! Brent Allen, owner"
Profile photo of saurabh guleria

saurabh guleria

February 11, 2026

5  out of  5
rating by saurabh guleria
"I have received excellent services from Mary so far. She is always available to help out and provide a prompt service."
We responded:
"Hi Saurabh. I really appreciate you taking the time to do this review and to give Mary a shout out! I am blessed to have her on my team! Thank you so much for your business. Brent Allen, owner"
Profile photo of Everett Swan

Everett Swan

February 6, 2026

5  out of  5
rating by Everett Swan
"A last minute discovery that I needed renters insurance for my new apartment serendipitously led me to my new go to hero for all things insurance related. Julie Hall, I thank you for not just saving the day, also thank you for being so kind and cheerful throughout that process."
We responded:
"Hi Everett. Thank you so much for doing this review! So glad Julie made the process quick and enjoyable. We are happy to have you in our office! Brent Allen, owner"
Profile photo of Nayoung Park

Nayoung Park

February 2, 2026

5  out of  5
rating by Nayoung Park
"Jarrod was very helpful in figuring out exactly what we needed and made the entire process so much easier. I shopped around and received quotes from several different companies, but ultimately chose them because of Jarrod’s excellent customer service. Highly recommend!"
We responded:
"Hi Nayoung. What a wonderful review! So thankful that Jarrod impressed you so much that you joined the Brent Allen State Farm family. Thank you so much for your business! Brent Allen, owner"
Profile photo of Julia Rhie

Julia Rhie

January 30, 2026

5  out of  5
rating by Julia Rhie
"Very friendly helpful team. Mary is delightful to work with. They really take great care of their clients."
We responded:
"Thank you, Julia for taking the time to do this review! Mary really is delightful so thank you for giving her a shout out. We are always here to help! Brent Allen, owner"
Profile photo of SEDDAR Tarik

SEDDAR Tarik

January 29, 2026

5  out of  5
rating by SEDDAR Tarik
"I had an appointment regarding my insurance and was assisted by Mary. She was professional, attentive, and courteous throughout the entire process. She provided clear explanations and addressed all my questions thoroughly. I appreciate her excellent service and professionalism."
We responded:
"Hey Seddar. Thank you for this five star review! We are honored to get to serve you and I’m so glad that you had such a great experience with Mary! Thank you for your business! Brent Allen, owner"
Profile photo of Emily Johnson

Emily Johnson

January 26, 2026

5  out of  5
rating by Emily Johnson
"I usually hate answering the barrage of phone calls that come in after you put your details in online, and usually i get the phoney sales pitch and hang up right away. But Jarrod spoke to me like a human, respectfully and honestly and without all the nonsense that drags these calls out for hours. And even with all that he still saved me close to 80$ a month with MORE COVERAGE than i had before."
We responded:
"Emily, thank you so much for this wonderful review! We are honored to get to be your insurance agency and I’m so glad Jarrod was so great for you to work with. Thank you so much for your business! Brent Allen, owner"
Profile photo of Kaan Tosun

Kaan Tosun

January 17, 2026

5  out of  5
rating by Kaan Tosun
"I have worked with Julie to get my auto+home insurance. The prices they offer are very competitive and the service has been seamless."
We responded:
"Hi Kaan. Thank you so much for this five star review! So glad you had such a great experience with Julie. We strive to always give the best rates possible and the best service in town! Thank you for your trust and business. Brent Allen, owner"
Profile photo of Colon Steele

Colon Steele

January 16, 2026

5  out of  5
rating by Colon Steele
"Appreciate the fast response from the office by email. I needed proof of insurance and received it in less than 10 minutes. Always been pleased with the service and attention from the staff of Brent Allen. Many thanks."
We responded:
"Hey Colon. We have always enjoyed working with you! Thank you so much for taking the time to do this review. We really appreciate it. Brent Allen, owner"